Knowledge Base/Frequently Asked Questions

Can I upload video tributes to the online memorials?

Ben Frobig
posted this on March 10, 2010 12:10

Yes you can.  Each memorial is allotted one upload filed for you to post a video tribute, video of the service, or other video the family would like on the memorial.  In addition to uploading one video,  the 2.0 memorial themes allow for unlimited linking to outside videos.  That means you can host additional videos on other sites such as youtube, google, or your video provider, and play them directly in the memorial.  if you have questions about posting videos, please contact support at 866-916-2925.

 

File Formats

Supported file formats for videos to be uploaded include the following:

 

The AVI Format
The AVI (Audio Video Interleave) format was developed by Microsoft.
The AVI format is supported by all computers running Windows, and by all the most popular web browsers. It is a very common format on the Internet, but not always possible to play on non-Windows computers.
Videos stored in the AVI format have the extension .avi.

The Windows Media Format
The Windows Media format is developed by Microsoft.
Windows Media is a common format on the Internet, but Windows Media movies cannot be played on non-Windows computer without an extra (free) component installed. Some later Windows Media movies cannot play at all on non-Windows computers because no player is available.
Videos stored in the Windows Media format have the extension .wmv.

The MPEG Format
The MPEG (Moving Pictures Expert Group) format is the most popular format on the Internet. It is cross-platform, and  supported by all the most popular web browsers.
Videos stored in the MPEG format have the extension .mpg or .mpeg.

The QuickTime Format
The QuickTime format is developed by Apple.
QuickTime is a common format on the Internet, but QuickTime movies can be played on a Windows computer with an extra (free) plugin installed.
Videos stored in the QuickTime format have the extension .mov.

The Shockwave (Flash) Format
The Shockwave format was developed by Macromedia.
The Shockwave format requires an extra component to play. This component comes preinstalled with the latest versions of Netscape and Internet Explorer.
Videos stored in the Shockwave format have the extension .swf.

The Photodex Format
Photodex is a proprietary video software many funeral homes use to build their slide shows.  The player requires a (free) plugin download before a visitor can view the video.
Videos stored in Photodex format have the extension .px